michel - personal website

Vtiger CRM

If you have already worked in a sales department, you know how it is important to keep track of all the interactions you have with your clients. The technology made this much more easier than before.

To keep track of what is happening in your business, you cannot use all these different softwares with no communication between them. There are so many tasks to deal with on a daily basis, that a Customer Relationship Manager (CRM) software became mandatory.

A great CRM software to help your business management and track your customer relationship is Vtiger CRM. I am using it to improve my relationship with clients, tracking interactions, taking notes about everything interesting my clients, the tasks I need to plan for tomorrow, next week or next month, and the upcoming events.

If your company needs to improve sales conversions, you have to better track the relationships with your leads from the begining (after a fair, thru your contact page etc) and till they became paying customers. To build lasting customer relationships is not so easy, you need a tool to achieve this goal, and Vtiger CRM is exactly what you need.

You probably already tried free tools that enable companies to manage sales, support, projects and invoicing. As a business user, I don't recommand freewares or softwares tools because one day the developpers will stop to work for free and you won't receive any update. Using a tool like Vtiger CRM, you can connect to forums to get an answer from the Vtiger community.

Running a small or medium sized business requires to extend your marketing reach and improve your processes. With the help of Vtiger CRM, a customizable and secure platform to track clients relationship, you can do that. This CRM offers a rich set of features and functions for sales and marketing managers. It is a web-based, modular and open source application.

Some people have contacted me to compare functionalities between Vtiger, SugarCRM and Salesforce.com. In fact, SugarCRM has more advanced functionality but it is not free. Vtiger has more intuitive interface, it loads faster and is easier to use and update. On the other hand, it depends on volunteer work of the Vtiger community.

There are many language packs in Vtiger CRM, and a big community with thousands members who develop new solutions to improve the application all the time. Don't hesitate, the implementation of Vtiger in your business will improve your customer service. It is suitable for all kinds of businesses, from small to medium.

My company provides quality service as a vTigerCRM consultant. I guarantee my expert support with installation, management and upgrade. Please note that the tool will be hosted on your own server. If you have interest in using a open source Customer Relationship Management application, choose Vtiger and contact me.

I am not affiliated with or endorsed by the VtigerCRM Project or its trademark owners.

Last update: December 27th, 2014. That's all.

My comments on forums.vtiger.com (profile):
migration from 6.0 to 6.1


CRM Sanity
29 Dec 2014, 12:22
The first tool your business should have is an accounting system. The second tool your business should have is a CRM.

CRM Sanity
Get me seen now
02 Jan 2015, 09:17
vTiger offers a clean and intuitive interface that will be familiar to any CRM user. Once you have your vTiger system up and running, the follow tips should help in getting everything operating smoothly:

6 Tips to enhance your vTiger CRM Implementation and Experience
16 Jan 2015, 10:50
Vtiger CRM is considered the most powerful open source CRM solution available, having seen million downloads. It is a CRM without boundaries!
05 Apr 2015, 00:37
Let's go a step further. CRM is not just about sales. It's customer relationship management. Should you take the time to manage your customer relationship ? The answer is always yes, and I'm sure Michel does agree with that. Like he says on his blog, a software like Vtiger CRM can produce stats, send out emails, track marketing response: that's cool, but that's not the core of customer relationship management. Customer relationships are at the core, and whatever helps you manage them is part of CRM.
09 Apr 2015, 02:47
I want to thank you so much again, Michel. I am not sure the things I could possibly have made to happen in the absence of these CRM solutions provided by you. It has been an absolute daunting setting in my opinion, however , understanding this well-written technique you treated the Vtiger CRM issue forced me to leap over contentment. Now i am grateful for your help and in addition sincerely hope you comprehend what an amazing job you're putting in instructing most CRM users through your webblog. Probably you haven't got to know any of us.
Shina Adegoke
09 Apr 2015, 13:01
I am interested in exploring the option of installing and customizing vtiger for Nigerian Firms .
I need someone like you to back me up. From On premise installations to installations on a a PC to web based solutions. I am thinking real estate agencys, travel agences , small offices etc. Can we work together. my skpe ID is shinaoludare

Thanks a lot

24 Apr 2015, 18:40
Hi! I was just looking at your Vtiger CRM site and see that your blog became very popular in the past months. I specially enjoy the fact that the michel.ws network is free to read and a great source of informations about client relationship management. About Vtiger CRM I used to find out more about it seeking on Google, now I am first checking michel.ws to get some news.
Do you need your personal site to be successful to maintain your business? I am sure the services your company offers are great, with no need of exposure to get more sales. A lot of guys try to write new articles on a regular basis just like you do, and it is the best way to advertise michel.ws to thousands, with no need to pay anything at all.
07 May 2015, 01:04
Contact me for vtiger chat module for 6.1 & 6.2.

Phone : +1 630 861 8263
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